SAP Order to Cash Senior Configuration Analyst (2)

  • Location: Greensboro, NC
  • Type: Direct Hire
  • Remote
  • Job #8201

SAP Order to Cash Senior Configuration Analyst


The SAP Order to Cash Senior Configuration Analyst is responsible for implementing and supporting the SAP S4 Fashion Solution for the individual SAP Order to Cash (OTC) team within the Global implementation and then implement and support the long-term support initiatives for the OTC team. This position engages in business process design for order management, logistics, storage & distribution, and Contracts, Customer Master and Customer Billing. The primary focus will be partnering with business, Integrator and IT teams to design and implement Order to Cash (OTC) deliverables within the budgetary guidelines mutually agreed upon with IT Management and the business areas supported and that the results are of a consistently high quality that meet the business needs. Also responsible for the integrity, availability, and security of assigned Order to Cash (OTC) functionality to meet established IT goals. Such goals may include single or multi-year strategic initiatives, ongoing processes such as innovation, commercialization of Big Stories, or other needs created by the brands.


Key Responsibilities:

  • Definition and configuration of key processes that drive OTC solutions, integration and processes.
  • Map functional capabilities of IT systems to meet business requirements
  • Support OTC Lead to identify and plan IT driven growth opportunities, and develop plans for executing supporting initiatives, which may include sustaining, stretch, and breakthrough innovation.
  • Accountable for future IT functional and technical design, configuration and integration of the SAP S4 Fashion OTC and other OTC Solutions
  • Definition and documentation of processes, WRICEF, Functional Specifications, test plans/scripts, deployment plans and legacy appl. changes
  • Ensure consistent definition and compliance of security
  • Partner with IT and SI OTC leads and Business Leads to ensure design meets requirements and gaps and/or issues are identified / resolved
  • For the ERP Program Implementation:
    • Follow Project workplans to implement ERP activities in line with legacy and 3rd Party changes
    • Participate in key process workshops & issue resolution sessions
    • Contribute to the future IT solution design, testing, deployment and change management
    • Provide updates to reviews of program deliverables and status
    • Partner with 3rd Parties for EDI, B2B, Legacy changes
    • Support data cleansing/migration activities
  • Manage own work and support other team members to achieve budget and schedule
  • Support issue and weekly progress reporting.
  • Support identification and control of areas of risk, to drive resolution of issues.


Skills for Success:

  • Deep knowledge of OTC area(s): Customer Service, Customer Master, Pricing, Order Management, Delivery Processing, Logistics/Distribution, Billing, Sales, Sales Reporting, Customer EDI, Returns, STO, Inventory
  • Build/utilize SAP S4 Fashion skills with ability to Learn SAP OTC Configuration, Idocs, Testing, etc,
  • Create OTC Solution Design
  • Influencing key players
  • Managing Work (tasks, schedule, activities)
  • Driving for Results / Work Standards
  • Initiating Action, Energy
  • Innovative Problem Solver
  • Capacity to develop self & others
  • Collaborating
  • Multi-tasking
  • Leadership support
  • Legacy Technical Knowledge
  • Adaptability
  • Positive Approach, get-it-done attitude
  • Complementary OTC knowledge/



  • Bachelor’s degree in a technical discipline, computer science, or other relevant discipline required.
  • 8+ years minimum experience in SAP OTC configuration and programming leadership with recent hands-on experience – preferred. Lead development, testing, planning and execution of the following:
    • SAP Configuration for SAP OTC:
      • Customer Service, Customer Master, Pricing, Order Management, Delivery Processing, Logistics/Distribution, Billing, Sales, Sales Reporting, Returns, STO, Inventory, Customer EDI and Reporting
      • Ideally S4 Fashion / FMS / AFS Related: Allocations, Rescheduling, VAS, etc
      • Contracts, Sales Order Processing, Pricing, Logistics Execution, Billing, Account Determination, Output Control
    • Integration Testing
    • Cutover planning and execution
  • Preferred 5+ years of SAP Apparel and Footwear or Consumer Products industry experience with hands-on functional and configuration experience including functional specification of WRICEF including integration points
  • The role requires focused skills in process validation, configuration, development, testing, planning, and execution of the following:
    • SAP S4 Fashion / FMS / AFS Configuration
    • Functional Specifications (WRICEF)
    • Security Design related to Order to Cash Functionality
    • Integration to external partners and other internal systems including eCommerce, EDI, WMS Solutions and B2B Integration
    • Integration test planning and execution
    • Cutover planning and execution
  • Multiple SAP lifecycle implementations preferred – Blueprint/Blueprint, Build/Test, Go-Live and Support
  • Strong conceptual, analytical, and problem-solving abilities
  • Excellent people skills with ability to develop and maintain professional relationships
  • Demonstrates strong command of the English language both written and verbal
  • Must be proficient in the use of Microsoft Project, Visio, and Power Point. Must have a good working knowledge of Microsoft Office software suite.



Special Physical and/or Mental Requirements:

  • Travel by air and overnight, as required 20% amount of time.
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