eCommerce Application Architect

• Location: Greensboro, NC
• Type: Direct Hire
Remote
• Job #8229

eCommerce Application Architects are responsible for leading a team of software engineers of Salesforce e-commerce applications (Commerce, Service, Marketing, and other clouds), Front End Development, and/or other key digital platforms including CMS, PCM, CDP, and CRM systems. They will provide technical oversight and direction for overall engineering across eCommerce applications including:

• Architectural technical designs for Salesforce e-commerce applications (Commerce, Service, Marketing and other clouds), Front End Development, and/or other key digital platforms including CMS, PCM, CDP, and CRM; document the details in technical design documents as well as engaging with team of developers to build and implement.

• Ensuring engineering solution design and development are flexible, maintainable, secure, accessible, performant, and are leverageable across brands/regions. Ensure Salesforce and other eCommerce services are extended properly for product leverage and upgradability.

• Provide eCommerce expertise and drive strategic thinking.

• Research and make recommendations on software products via fit gap analysis process.

• Implementation of new brands/regions on the Digital Platform.

• Work across agile pods working with multiple brands and regions. Oversee development including mentoring and coaching software engineers to scale our software engineering practice. 

• Create, communicate, and maintain best practices and coding standards. Hold the development team accountable to follow these best practices through code reviews and code quality analysis.

• Stay current with digital commerce technology holistically with emphasis on platform technologies through conference attendance and continuous education. 

• Manage and attack technical debt including maintaining and prioritizing a tech debt backlog.

• Drive technical process improvements to site release strategy.

Key Responsibilities:?? 

• Architect technical designs for e-commerce applications including: creating technical design documents, engaging team of developers to build and implement solutions.

• Ensure solution designs are flexible, maintainable, secure, accessible, performant, and enable sharing across brands/regions. Drive teams to utilize and follow test driven development best practices. Ensure Salesforce and other eCommerce services are extended properly for product leverage and upgradability.

• Provide technical leadership throughout the life cycle of projects including in strategic roadmap planning, quarterly release planning, sprint grooming, and retrospectives. Maintain a backlog and prioritize technical debt and dev ops to improve team productivity and morale.

• Development of key components/frameworks/product extensions

• Measure and manage development team’s effectiveness

• Stay current in software development technology, methodology, measurement, performance, and security trends.

Skills for Success:?? 

• Deep knowledge of Salesforce e-commerce applications (Commerce, Service, Marketing and other clouds), Front End Development, and/or other key digital platforms including CMS, PCM, CDP, and CRM systems. Experience of both theoretical and practical aspects of application and systems architecture.

• Strong analytical, coding, communication, presentation, organizational, critical thinking, and team building skills.

• Self-motivated, solution oriented, passionate for technology, and strong driver for results and continual improvement.

• Managing Work (tasks, schedule, activities) and multitasking, capacity to develop self & lead others

• Strong knowledge of Agile development principles and concepts

Experience/Education: 

• Bachelor’s degree in Computer Science/Engineering/Information Systems (or equivalent work experience)

• Salesforce Commerce/Marketing/Service Cloud Certification

• Digital eCommerce Architecture Experience with Salesforce e-commerce applications (Commerce, Service, Marketing and other clouds), Front End Development, and/or other key digital platforms including CMS, PCM, CDP, and CRM (5+ years)

• Engineering experience with Salesforce Commerce Cloud/Service Cloud/Marketing Cloud (8+ years)

• Software Engineering experience including test driven development (8+ years)

• Hands-on experience with eCommerce / web development technologies and frameworks including: Salesforce Apex, JavaScript, Java, J2EE, HTML, ISML, Node.js, XML, JSON, AJAX, jQuery, Web analytics, CSS, web services (SOAP/REST), YAML, Bootstrap, and key web frameworks (5+ years)

• Experienced with Azure Dev Ops and Continuous Integration / Continuous Development principles. (2+ years)

• Experience with Scaled Agile Framework or large-scale program management preferred (2+ years)

• Experience and working knowledge of secure and accessibility friendly development practices (3+ years)

• Experience with JIRA/Confluence and Agile development practices (5+ years)