Operational Analyst, Workplace

  • Location: Midway, GA
  • Type: Direct Hire
  • On-Site
  • Job #8617

This Operational Analyst, Workplace needs to have a technical background, is hands on, and customer service oriented.

What you can expect:

  • Provision and maintain workplace equipment (Laptops, iOS devices, Printers, Etc.) 
  • Create and maintain users in relevant systems (Active Directory, Mobile Iron, Etc)
  • Track and manage incidents and problems
  • Perform problem related root cause analysis 
  • Develop problem solutions
  • Preparation of documentation (Knowledge Base articles) for support activities
  • Interface management ? organize and coordinate the cooperation between regional business and global IT teams
  • Continuous refreshment and expansion of your own know-how in the defined area of responsibility
  • Understanding of dependencies, processes, and interfaces

Your profile:

  • Bachelor’s degree preferred in computer science from an accredited college or university (or a similar education or equivalent experience)
  • 1 year experience in similar role preferred, providing on-site support
  • Ability to apply common sense understanding to carry out tasks; ability to define problems, collect data, establish facts and draw valid conclusions; ability to deal with problems involving several concrete variables in standardized situations; ability to prioritize and manage commitments and adjust to changing priorities
  • Analytical, independent, structured, and careful work attitude, as well as organizational talent and assertiveness
  • Excellent oral and written communication skills
  • Speaking other languages like German, Spanish or Portuguese is a plus.
  • Ability to lift 50 lbs

This person be working Full Time hours onsite in the Distribution Center, This Operational Analyst, Workplace needs to have a technical background, is hands on, and customer service oriented.

What you can expect:

  • Provision and maintain workplace equipment (Laptops, iOS devices, Printers, Etc.) 
  • Create and maintain users in relevant systems (Active Directory, Mobile Iron, Etc)
  • Track and manage incidents and problems
  • Perform problem related root cause analysis 
  • Develop problem solutions
  • Preparation of documentation (Knowledge Base articles) for support activities
  • Interface management ? organize and coordinate the cooperation between regional business and global IT teams
  • Continuous refreshment and expansion of your own know-how in the defined area of responsibility
  • Understanding of dependencies, processes, and interfaces

Your profile:

  • Bachelor’s degree preferred in computer science from an accredited college or university (or a similar education or equivalent experience)
  • 1 year experience in similar role preferred, providing on-site support
  • Ability to apply common sense understanding to carry out tasks; ability to define problems, collect data, establish facts and draw valid conclusions; ability to deal with problems involving several concrete variables in standardized situations; ability to prioritize and manage commitments and adjust to changing priorities
  • Analytical, independent, structured, and careful work attitude, as well as organizational talent and assertiveness
  • Excellent oral and written communication skills
  • Speaking other languages like German, Spanish or Portuguese is a plus.
  • Ability to lift 50 lbs

This person be working Full Time hours onsite in the Distribution Center, 
Comp is 70K, 10% bonus and 1500$ clothing allowance

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MEET YOUR RECRUITER

Steven WilliamsSteven Williams

Recruiting Manager, Supply Chain & Information Technology

(201) 617-0022

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