• Location: Mountain Lakes, NJ
• Type: Direct Hire
Remote
• Job #8683

POSITION TITLE: Manager of IT Infrastructure  
DEPARTMENT: Information Technology 
SUPERVISOR: Senior Director of Global IT
FLSA STATUS: Exempt

ROLE DESCRIPTION: This position is responsible for managing a team of IT support staff while ensuring the functionality and stability of the company’s systems.

SUPERVISORY RESPONSIBILITIES

• Hires and trains IT staff.
• Schedules, organizes, and assigns projects to members of the IT team.
• Conducts performance evaluations that are timely and constructive. 
• Handles discipline and termination of employees as needed and in accordance with company policy.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs
• Creating rational strategies for upgrading the company’s network software whenever a new update is available
• Constructing and implementing plans to ensure the company’s network continues to operate smoothly in the event of a problem
• Staying up to date with new network technology and reporting this information to the executive team each quarter
• Working closely with other department Managers to assess the growth needs and maintenance of the company’s network
• Leads development and implementation processes for the organization’s IT systems and department.
• Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
• Microsoft Server OS, Microsoft Office 365, VMware, networking, firewall, and backup administration.
• Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
• Ensure that corporate defined SLA and uptime requirements are maintained.
• Oversees security of systems, networks, and enterprise information.
• Work with IT leadership on providing recommendations and improvements.
• Develops and maintains relationships with external IT vendors and service providers.
• Provide guidance and mentor staff in the many areas of systems and networking.
• Performs other related duties as assigned.

POSITION REQUIREMENTS

• Hands-on experience with technologies including Windows Server, Cloud infrastructure, Office 365, Cisco networking, Palo Alto firewalls, and VMware. 
• Possesses a collaborative and team-oriented approach with strong communication skills.
• Proficient in latest technology for IT systems and management.
• Excellent organizational skills and attention to detail.
• Excellent analytical and management skills. 
• Excellent interpersonal skills.
• Thorough understanding of IT and practical applications to support the company’s goals.  
• Familiar with documentation strategies for the enterprise.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor’s Degree or equivalent experience required.
• 8-10 years of experience supporting a mid-size to large infrastructure.
• 3 or more years of IT Project Management.
• Relevant IT certifications preferred.
• Experience in logistics and supply chain a plus.