- Location: Mount Laurel, NJ
- Type: Direct Hire Hybrid
- Job #8733
We are looking for a skilled IT Administrator with experience in Azure to join our team. The ideal candidate should be able to manage and maintain our company’s IT infrastructure, provide technical support to end-users, manage the service desk team, and optimize the use of our cloud-based systems.
Responsibilities:
- Manage and maintain our company’s IT infrastructure, including servers, network devices, and cloud-based systems
- Provide technical support to end-users, including troubleshooting hardware and software issues, and providing training and assistance with the use of software and applications
- Develop and implement IT policies and procedures, including security protocols, disaster recovery plans, and data backup and restoration procedures
- Monitor system performance and ensure the availability and reliability of our IT systems
- Manage service desk team to establish customer service first culture and monitor critical to success KPIs
- Manage user accounts and permissions, and ensure compliance with data privacy and security regulations
- Work with IT vendors and service providers to identify and procure new equipment and solutions to guarantee service timelines are met
- Keep up-to-date with the latest trends and developments in IT infrastructure and cloud computing, and recommend new technologies and solutions to improve our systems
Requirements:
- Bachelor’s degree in Computer Science, Information Technology or related field
- 5+ years of experience in IT administration, with focus on Cisco Meraki firewalls, switches, cameras, and IOT
- 5+ years of experience building cloud first infrastructure, including Azure Virtual Machines, Azure Storage, and Azure Active Directory
- Strong knowledge of networking, security, and system administration
- 1+ years of experience with M&A including the lift and shift from on-premises to cloud and O365 migrations
- Ability to troubleshoot complex IT issues and develop effective solutions
- Excellent communication skills, with the ability to explain technical concepts to non-technical users
- Strong project management skills, with the ability to manage multiple tasks and priorities simultaneously
- Azure certification is a plus
- Travel Required 30%