Are you passionate about managing systems integrations and improving digital solutions? We’re seeking a talented IT Ecomm & Digital Integration Specialist to lead major projects and enhance our digital capabilities.
The IT Ecomm & Digital Integration Specialist is responsible for managing the daily operations of systems integrations between eCommerce, ERPs, and digital solutions.
They will also lead or support major Digital/IT projects for the business, including reviewing IT processes and improving systems so that they can better communicate between systems.
The role is based in New York City and currently follows a hybrid work model.
? Provide Support for System integration issues between disparate systems
? Collaborate with business partners and Central IS&T to develop roadmaps and drive projects.
? Ensure alignment and prioritize Digital/Ecomm/Omni development projects.
? Organize system changes, conduct product demo sessions, and define KPIs.
? Mitigate risks and establish an escalation process for project blockers.
? Oversee architectural design and support users in the Omni/Ecommerce scope.
? Provide L2 and L3 support for applications, identifying opportunities for improvement.
? Lead cost efficiency initiatives and engage with Digital/Omni communities.
? Utilize your project management, communication, and technical skills to excel.
? Strong project management & interpersonal communication skills.
? IS&T experience (Digital, Ecommerce, Wholesale, Supply Chain, Logistics).
? Leadership, autonomy, and focus on long-term objectives.
? Ability to thrive in a fast-paced environment and adapt to change.
? French proficiency is a plus.
? Business software: SFCC, OneStock (OMS), CyberSource, Adyen, D365, PowerBi, CRM solutions…
? Collaboration tools: MS Office 365, Zoom, Webex, TeamViewer, ITSM.
? Cloud platforms: Private Cloud (IaaS, PaaS), Public Cloud (Azure, AWS, Google Cloud).
? Operating systems: Windows Server 2003-2016, Microsoft Windows 7+, Apple iOS.
The role involves internal contacts with Head Offices users, Store Managers, US Client Services, the business’s CIOs, and E-commerce/Digital business teams. External contacts include 3rd party local suppliers, warehouse partners, and US IS vendors (SFCC Consultants)