AVP of Self Pay Operations

  • Location: New Castle, DE
  • Type: Direct Hire
  • Remote
  • Job #8828

NEW AVP, Self Pay Operations Position

Responsible for the leadership of this Revenue Cycle Management/Self Pay and Call Center Operations area in this healthcare industry client’s growing company.

Key member of Sr. leadership to develop/grow the client base also having significant P&L responsibility

– Lead the development of the strategic and operational plan for Call Center operations. Establish performance metrics and monitor effectiveness of operations.

– Ensure that quality standards are set and monitored company wide.



– 10+ years’ experience managing a complex Call/Customer Contact Center within a service-oriented organization preferably in the healthcare revenue cycle industry.

– Proven expertise in collections/call center infrastructure development and management related to Self Pay receivables management.

– Minimum of an undergraduate degree in a business-related discipline.


100% Remote….. (15% travel) Outstanding Compensation/Benefits Package Offered !


Contact: Christine Appleton christine@theconnorsgroup.com

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Christine AppletonChristine Appleton

Recruiting Director, Executive Search

(803) 831-7746

LinkedIn profile



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