Operations Director

  • Location: New York, NY
  • Type: Direct Hire
  • On-Site
  • Job #9054

Important to note:
this role requires experience working with fragrances for security and safety measures.
this is 5 days onsite (NYC) or traveling to suppliers, vendors, and warehouses (primarily in NJ and some Long Island.)


  • Planning and day to day management of sales related functions including replenishment forecasting, new launches, basic orders, collateral, testers, damages and returns, item set up and communication with our retailers on such.
  • Reporting: develop, manage, and report fiscal weekly retail sales, net shipment plans, sales team employee bonus, and account P&Ls to the account and door level to drive sales and profitability
  • Managed all EDI and non-EDI orders, coordinate order fulfilment with warehouse, follow up on any issues
  • Logistics/Supply Chain
  • Manage relationships with partners/vendors
  • Responsible for working with and coordinating activities of multiple warehouses and 3Pls.
  • Visiting warehouses and 3Pls monthly or as needed.
  • Inventory management, procurement, tracking, receipt of goods.
  • Physical audits and cycle counts as needed.
  • Work with all warehouses & 3Pls on system integration, reporting and operational needs to ensure strong processes are in place.
  • Management of quality control procedures and training including follow up with vendors on any QC issues that arise to achieve resolution.
  • Creation of new and standardized systems and policies as needed to run the company more efficiently and effectively.



  • Must have at least 5-7 years of sales & operations experience in the beauty industry.

  • Demonstrable competency in strategic planning and process improvement.

  • Working knowledge of data analysis and performance/operation metrics

  • Working knowledge of IT /Business infrastructure and MS Office

  • Outstanding organizational and leadership abilities

  • Excellent communication and interpersonal skills

  • Aptitude in decision-making and problem-solving

Estimated Compensation: $160,000 - $180,000 Per Year
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Patti RichardsPatti Richards

Managing Director, Digital & eCommerce Recruiting

(201) 537-0033

LinkedIn profile



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