This featured candidate is an Information Technology (IT) leader who is highly-experienced in retail, finance technology, and systems integrations! Please take a moment to review his professional summary:
PROFESSIONAL HIGHLIGHTS
- Consolidated multiple retail systems into a single platform, resulting in over $500K in savings.
- Stabilized global Point of Sale (POS) systems by resolving critical issues, which reduced incident tickets, boosted system performance, and elevated customer experience—earning praise from domestic and International store leaders.
- Replaced outdated payment processors with modern platforms (e.g., Adyen and Aurus), enabling expanded payment options and driving increased sales.
- Built an in-house development team and established a “Store Systems” support team, delivering state-of-the-art service to internal and external stakeholders while enhancing support quality and customer satisfaction.
- Led and accelerated the implementation of OMS Sterling, launching key omnichannel features—Buy Online, Pickup In Store (BOPIS), curbside pickup, and ship-from-store—within 40 days to support business continuity during the pandemic.
FUNCTIONAL/TECHNICAL SKILLS
- Experienced with retail Point of Sale systems, including Aptos, CMA (NCR), MicrosRetail, and Tomax.
- Proficient in financial systems, with hands-on experience using Microsoft Dynamics 365.
- Familiar with integration platforms such as MuleSoft.
- Working knowledge of Sterling Order Management Systems.
- Exposure to retail cloud solutions, including Salesforce.
YEARS OF EXPERIENCE: 25 years of experience in retail IT and POS systems including financial systems
CAREER GOAL: Seeking a director or senior management level position
PREFERRED EMPLOYMENT TYPE: Permanent preferred (open to contract/consulting)
PREFERRED LOCATION: Remote or hybrid (NY metro area)