This featured candidate is a senior IT leader who combines strategic vision with deep retail tech expertise and a collaborative mindset. He believes solving complex challenges should feel just as rewarding as the actual outcome! Please take a moment to review his professional summary:

PROFESSIONAL HIGHLIGHTS

• Directed the global rollout of NewStore POS across all specialty retail stores, aligning cross-functional teams to meet a hard deadline, avoid $400K in vendor costs, and ensure seamless execution from requirements through implementation.
• Led a $26.2M program to replace scan guns across off-price retail stores, managing multiple work streams, vendors, and budget reconciliation, while securing a $20M, 5-year contract that delivered a 68% hardware discount and enhanced support terms.
• Managed the $4M development and implementation of a cloud-based Case Management System on ServiceNow, leading a hybrid Waterfall-Agile SDLC and collaborating with partners to ensure thorough testing and regular senior leadership updates.
• Spearheaded the first full mobile POS rollout at a women’s activewear retailer, managing vendors and a $1M budget to deliver hardware, software, and infrastructure upgrades within an 18-month timeline.
• Project managed a critical pharmacy software integration for a national drugstore chain, delivering on time and budget to preserve a $32M contract, leading requirements, JAD sessions, vendor coordination, and ensuring full HIPAA compliance.

FUNCTIONAL/TECHNICAL SKILLS

• Deep expertise across leading platforms and vendors including Zebra, ServiceNow, NewStore, Adyen, Vertex, and AWS.
• Skilled in managing ServiceNow Cloud environments (SAND, DEV, TEST, PROD) with end-to-end release management experience.
• Familiar with Demandware and end-to-end order fulfillment using platforms like Ecommetry.
• Recognized subject matter expert in NewStore Cloud POS, Salesforce Marketing Cloud, Adyen payments, and PCI/EMV compliance standards.
• Manages voice/data systems using Cisco firewalls, Fortinet Wi-Fi, VOIP, and IP tools, with strong understanding of T1/cable infrastructure.

YEARS OF EXPERIENCE: 20+ year of experience in IT retail technology and business operations
CAREER GOAL: To leverage his expertise as a senior manager or director in retail technology, project management, and cloud solutions to drive innovative, customer-focused initiatives that enhance operational efficiency and business growth.
PREFERRED EMPLOYMENT TYPE: Remote consulting/contract (open to relocating/on-site for the right opportunity).