This featured candidate is a strategic technology leader who uniquely combines deep hands-on Microsoft CRM and ERP expertise with executive-level product strategy and global Agile delivery. He consistently turns complex enterprise ecosystems into scalable, high-performance platforms that drive measurable business outcomes! Please take a moment to review his professional summary:

PROFESSIONAL HIGHLIGHTS

• Led One of the Largest Global Microsoft Dynamics 365 Deployments (~5K+Users): Directed end-to-end implementation of D365 CRM & Field Service across global operations, driving enterprise standardization, improving service efficiency, and enabling real-time operational visibility across multiple regions.
• Delivered 80% Productivity Gains Through AI & Microsoft Copilot Enablement: Championed AI adoption within enterprise applications, leveraging Microsoft Copilot and automation strategies to accelerate decision-making, reduce manual workload, and significantly enhance executive reporting capabilities.
• Modernized Enterprise CRM/ERP Platforms Driving Cost & Operational Efficiency: Oversaw large-scale CRM and ERP transformations, including sunset of legacy platforms resulting in ~$575K in annual savings and improved platform scalability across global business units.
• Scaled Agile Product Delivery Across Global Technical Teams: Implemented SAFe and Agile frameworks with structured PI planning and Azure DevOps governance, increasing delivery predictability, improving sprint velocity, and aligning cross-functional teams to strategic business priorities.
• Strengthened Executive Governance & Vendor Management Over Multi-Million Dollar Portfolios: Managed vendor SOWs exceeding $5M per implementation, led Steering Committees with senior leadership, and improved release management discipline—ensuring on-time delivery and measurable ROI across enterprise programs.

FUNCTIONAL/TECHNICAL SKILLS

• Solution Delivery & Center of Excellence (COE): Deep expertise in end-to-end implementation, solution design, emerging technologies, global rollout, and optimization of within complex enterprise environments providing strategic valuee planning roadmaps aligned to business KPI’s.
• Agile Product Management & SAFe Delivery: Experienced in PI planning, backlog prioritization, sprint ceremonies, forecasting, and aligning product roadmaps to executive strategy—driving predictable, value-based delivery across global teams.
• Azure DevOps & Application Lifecycle Management (ALM): Strong governance across requirements management, CI/CD pipelines, release management, and DevOps best practices to ensure scalable, high-quality enterprise deployments.
• Enterprise Digital Transformation & Platform Modernization: Proven ability to lead large-scale CRM/ERP transformations, integrate Microsoft Power Platform, and drive AI enablement (Copilot) to modernize business capabilities and improve operational performance.
• Executive Stakeholder & Global Cross-Functional Leadership: Skilled in steering committee leadership, vendor governance (multi-million-dollar portfolios), and collaboration across technical architects, functional SMEs, and global delivery teams to ensure alignment and measurable ROI.

YEARS OF EXPERIENCE: 20+ Years of Technology and Managerial Experience with C-Level Stakeholders
CAREER GOAL: Director level position
PREFERRED EMPLOYMENT TYPE: Permanent FTE
PREFERRED LOCATION: Remote with travel as needed