This featured candidate is a data-driven, omnichannel eCommerce leader with 12+ years of experience primarily in the beauty industry. She is known for having meticulous attention to detail and optimizing the end-to-end customer journey! Please take a moment to review her professional summary:
PROFESSIONAL HIGHLIGHTS
- Directed two end-to-end Salesforce to Shopify migrations, an OMS migration from Sterling to Netsuite, and a subscription migration from Salesforce to Ordergrove.
- Led multiple site redesigns that improved performance, scalability, and operational efficiency resulting in YOY growth for sites earning 16M-34M annually.
- Drove subscription and omnichannel eCommerce strategies that increased customer retention and lifetime value.
- Optimized inventory management and allocation, reducing stock issues while maximizing revenue on excess and obsolete (E&O) inventory.
- Collaborated cross-functionally with multiple teams and brands simultaneously.
FUNCTIONAL/TECHNICAL SKILLS
- Front End Website Management: Salesforce Commerce Cloud, Shopify, Admit
- Analytics & Reporting: Salesforce Commerce Cloud, Google Analytics And GA4, Adobe, Looker, Tableau
- Project Workflow & Asset Management: Jira, Asana, Basecamp, Confluence, Scene 7
- A/B Testing & Personalization: Salesforce Commerce Cloud, Dynamic Yield, Monetate, Omniture, Certona
- Cross-Functional Partnership: Brand Marketing, IT, Dev, Creative, Global, Supply Chain, Customer Service, eRetailer
- Vendor Management: SEO, Subscription, Developers, Narvar
YEARS OF EXPERIENCE: 12 years in eCommerce and 30 years in customer service
CAREER GOAL: Currently seeking a Senior Manager or Director role in eCommerce
PREFERRED EMPLOYMENT TYPE: Full-time
PREFERRED LOCATION: Remote or Hybrid in NJ/NY