This featured candidate has a proven track record of converting AI and digital transformation initiatives into measurable business outcomes, spanning operational efficiency, cost optimization, and new revenue growth, through Generative AI use case prioritization, platform consolidation, and rapid prototyping. Please take a moment to review his professional summary:
PROFESSIONAL HIGHLIGHTS
- Architected enterprise-scale data and governance frameworks, unifying contextual data across large product portfolios to break down silos and improve engagement and conversion.
- Led enterprise-wide modernization programs across financial services, managing global teams of 50+ and 400+ platforms serving 115,000+ users across 130+ countries.
- Earned the Nielsen Norman Group (NN/g) Intranet Design Award for digital design work.
- Managed executive stakeholders, from Heads of Business Lines to Global Managing Directors and the President, to prioritize generative AI and automation use cases, driving a 48% gain in operational efficiency and stronger regulatory alignment.
- Consolidated platforms, optimized workflows and adopted Agile delivery, generating $8 million in cost efficiencies while improving usability, accessibility and brand consistency.
- Unified data across five platforms, driving a 30% increase in cross-platform engagement.
- Implemented multi-format performance measurement, increasing conversion rates by 25% and providing leadership with insights to guide capital allocation decisions.
- Directed the communications response during the 2008 financial crisis, maintaining clear, consistent messaging throughout a highly challenging period.
FUNCTIONAL/TECHNICAL SKILLS
- Digital product management, program management, AI enablement, and business transformation
- MS Word/Excel/PowerPoint/Access, MS Visio/Project, Photoshop, Dreamweaver
- SharePoint, Interwoven Team site, EidosMedia Methode, E- Site Manager, SDL Tridion,Vignette, Web Analytics (WebTrends/ HBX/ Adobe Site Catalyst)
- HTML, XML, CSS, SQL, Java Script
YEARS OF EXPERIENCE: 18+ years in Digital Strategy and Transformation