Our client seeks a Manager of Audio Visual and Event Technology to lead the strategic oversight and daily operational success of A/V, technology, and production resources across their Midtown Manhattan portfolio. This role is the bridge between technical execution and corporate excellence, requiring technical knowledge and experience in AV event production and AV fixed installation, ensuring white-glove service for executive leadership and high-profile tenants.
Leadership & Strategic Responsibilities
Operational Governance: Manage the end-to-end lifecycle of A/V and event technology services, ensuring all Midtown locations meet the business’s gold standard for corporate excellence.
Strategic Project Management: Lead comprehensive A/V infrastructure projects, from initial scoping and budgeting to final commissioning and stakeholder hand-off.
Executive Support & Client Relations: Act as the primary escalation point for high-stakes corporate events, providing a seamless technology interface for executive leadership.
- Systems Governance: Oversee technical documentation, asset management, and preventative maintenance schedules to ensure 100% uptime of mission-critical production environments.
- Vendor & Resource Management: Direct internal teams and external integrators, holding partners accountable for service level agreements (SLAs) and project deadlines.
- Proactive Problem Solving: Establish protocols for rapid incident response and root-cause analysis to professionally mitigate technical risks.
Technical Management & Production Oversight
The Manager provides expert-level guidance and hands-on escalation support for the following areas:
- Live Video Production: Build and manage production workflows (router configuration, signal flows, technical proposals). Provide baseline operations for live events, including Yamaha audio consoles, Blackmagic ATEM switchers/routers, Panasonic PTZ cameras, and Ross Xpression/Carbonite systems.
- AV Systems Management: Direct the troubleshooting of Crestron control systems, Dante audio networks, and Q-SYS distribution workflows.
- Integrated Technologies: Manage Digital Signage (Brightsign), Content Management Systems (AppSpace), LED walls, and advanced Video/Audio-conferencing (including Telepresence).
- Infrastructure Maintenance: Facilitate hardware upgrades, modifications, and software updates to production workflows.
Qualifications
- Experience: 5+ years of professional experience as a Project Manager, Field/Broadcast Engineer, or Technical Producer in a high-pressure corporate environment.
- Education: Bachelor’s Degree in Film, Broadcast, Media, Communications, or equivalent experience/certifications.
- Technical Literacy: Ability to read/follow complex AV system flow diagrams. Proficiency in MS Office (Word, PowerPoint, Outlook).
- Certifications (Preferred): CTS, Crestron, Dante, or Q-SYS certifications.
- Physical/Logistical: Must be able to work on-site in Midtown Manhattan 5 days/week, lift 50+ lbs, and climb ladders.
CULTURE
Our performance and success is driven by a talented team of professionals who hold themselves to the highest standards of excellence, integrity, creativity and service. We offer you the opportunity to be involved in interesting
projects, in a high-energy environment, surrounded by some of the smartest and most creative people in the real estate industry.
Our culture breeds a strong work ethic where people are dedicated and passionate about what they do. We are committed to attracting the very best talent: people who not only have top skills but also, more importantly, share
our commitment to leadership both in our industry and in the communities in which we operate.
At the same time, we provide a collaborative, rewarding and supportive work environment. We celebrate team and individual accomplishments, and we provide ongoing opportunities for growth and development. We give back to the communities where we live and work, and we support service and volunteerism for meaningful causes that our employees care most about.
Patti Richards