Our client is seeking a Director of Operations Technology to lead the strategy, implementation, and lifecycle management of technology systems across a portfolio of commercial office properties. This role bridges building operations, IT, and tenant experience, driving technology initiatives that improve operational efficiency, building performance, and the overall tenant experience.
The ideal candidate is passionate about technology, enjoys evaluating emerging solutions, and has experience managing commercial building systems, vendors, budgets, and cross-functional projects from planning through deployment and ongoing support.
Key Responsibilities
Assess technology needs across the property portfolio and identify opportunities to improve operations and tenant experience.
Research, evaluate, and recommend solutions across networking, physical security, AV, lighting controls, BMS/BAS, access control, elevators, digital signage, and tenant technology platforms.
Lead vendor evaluations, RFPs, budgeting, implementation, testing, and system rollouts.
Manage technology projects for renovations, upgrades, and new construction initiatives.
Oversee system integrations and partner with IT to ensure secure, reliable network infrastructure and cybersecurity standards.
Support tenant-facing applications, software integrations, and reporting platforms.
Monitor emerging technologies, including Smart Buildings, IoT, AI, and PropTech, and recommend innovative solutions.
Serve as the primary technology liaison for property management, engineering, ownership, tenants, consultants, and vendors.
Qualifications
3–5+ years of experience managing technology systems in a corporate or commercial environment; commercial real estate experience is strongly preferred.
Hands-on experience with several of the following:
Networking, structured cabling, Wi-Fi, and DAS
Physical security, access control, CCTV, and visitor management
Audio/visual systems
Lighting controls
Building Management/Automation Systems (BMS/BAS)
Elevators, digital signage, and tenant technology platforms
Experience managing technology projects from planning through implementation and ongoing support.
Strong vendor management, budgeting, and project management skills.
Excellent communication skills with the ability to work effectively across technical and non-technical teams.
Bachelor’s degree in Engineering, Information Technology, Construction Management, or a related field, or equivalent experience.
Preferred Qualifications
Experience within commercial real estate or multi-site environments.
Knowledge of Smart Buildings, IoT, PropTech, energy management, or ESG initiatives.
PMP certification or similar project management credentials.
Exposure to AI-driven building technologies or tenant-facing mobile and web platforms.
Estimated Compensation: $150,000 - $160,000 Per Year
Pattie Tsivouras