Summary

A leading revenue cycle management company, needed to prepare to backfill their head of Information Technology (IT) to help modernize and transform their entire department. This was a confidential search. Their primary requirement was to find someone with strong leadership and collaboration skills, extensive contact center/telephone background, experience with cloud migrations, familiarity with credit card processing, security (PCI, HIPAA, email, network, etc.) and, experience managing a remote workforce.

Solutions

After the client did their due diligence on which recruiting firm to partner with, they ultimately decided to move forward with The Connors Groups because we took the time to understand their needs, took thorough notes, and even helped them develop a job description that aligned with their exact hiring requirements. They also called and spoke with several of our references who were able to speak to our level of professionalism, competence, and experience in leading several successful contingency executive searches in the past.

We were able to quickly identify a pool of candidates. We sent them five candidates that met their specific requirements. And, they were able to make a selection in a little over a month.

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